NEWS

How to Provide Customized Coffee Service to Your Customers with a Robot Coffee Machine

Coffee is an essential part of our daily routine, and for coffee shops, providing a personalized and high-quality coffee experience is crucial. With the advancement of technology, robot coffee machines have become increasingly popular in the coffee industry, offering a unique way to provide customized coffee service to customers.

Robot coffee machines are designed to provide a fully automated coffee-making experience. They are equipped with advanced sensors and artificial intelligence technology, allowing them to be programmed to make a wide range of coffee drinks, including lattes, cappuccinos, and espressos. These machines are also capable of customizing coffee drinks to meet the specific preferences of customers, such as adjusting the strength of the coffee, the amount of milk, and the sweetness level.

To provide customized coffee service to your customers with a robot coffee machine, there are a few things you need to consider.

Choose the right robot coffee machine

There are many robot coffee machines available on the market, each with its own unique features and capabilities. When choosing a robot coffee machine, consider your specific needs and the type of coffee drinks you want to offer. Look for a machine that is easy to use, has a wide range of programming options, and is capable of producing high-quality coffee drinks.

Program the machine to meet your customers’ preferences

Once you have chosen a robot coffee machine, you need to program it to meet the specific preferences of your customers. This involves setting the strength of the coffee, the amount of milk, and the sweetness level. You may also want to offer a range of coffee flavors and add-ins, such as syrups, whipped cream, and chocolate shavings.

Train your staff

While robot coffee machines are designed to be easy to use, it is still important to train your staff on how to operate and maintain the machine. This includes programming the machine, cleaning and maintaining the machine, and troubleshooting any issues that may arise.

Provide a personalized experience

One of the key benefits of using a robot coffee machine is the ability to provide a personalized coffee experience to your customers. Encourage your customers to customize their coffee drinks by offering a range of options and add-ins. You can also use customer data to personalize their coffee experience, such as remembering their favorite coffee drinks and offering them special promotions.

In conclusion, robot coffee machines offer a unique way to provide customized coffee service to your customers. By choosing the right machine, programming it to meet your customers’ preferences, training your staff, and providing a personalized experience, you can create a loyal customer base and stand out in a competitive market.

Hi-Dolphin offers the most advanced robotic system for fully automatic coffee machines, can provide flexible and innovative coffee solutions for your business.

Hong Kong Electronics Fair Spotlight: COFE+ Unveils the World’s First 6th Generation Coffee Robot, a 2.35 m² Profit Powerhouse

At the 2025 Hong Kong Electronics Fair (Autumn Edition), COFE+ drew packed crowds around a coffee robot occupying just 2.35 square meters. Local reporters tested the “all round champion” that promises to redefine the coffee industry, investigating its performance, technology, and business value. As interest from outdoor robot coffee kiosk manufacturers and robotic coffee kiosk suppliers grows, COFE+ positioned itself as a category leader aligned with automated coffee solutions brands seeking scalable innovation. Champion Quality: Robot vs. Barista To verify barista-level output, three professional baristas conducted blind tastings of COFE+ lattes, americanos, and cappuccinos against hand-made equivalents. All participants failed to reliably distinguish the two. A 12-year veteran noted, “If no one told me, I’d assume this latte was made

The 6th Gen Fully Intelligent Robot Barista COFE+ Unveiled at the 2025 China Import and Export Fair (Autumn Session)

The world’s first 6th Generation COFE+ Fully Intelligent Robot Barista made its debut at the 2025 Autumn Session of the China Import and Export Fair (the Canton Fair). With groundbreaking technology that integrates handcrafted latte art, 3D foam printing, flavor customization, global beverages, and seven main categories, it redefines global coffee industry standards. As the industry benchmark honed over six years, it not only perfectly replicates the exquisite latte art of champion baristas, but also pioneers image printing on every cup and truly personalized flavors at scale, propelling coffee robotics to a new global height of full intelligence, full scenarios, full categories, and full customization. As a leading name among robot coffee business manufacturers, COFE+ sets new standards for intelligent

Top robot coffee

All-Round Champion:  The 6th Generation Robot Barista COFE+ Debuts in The Hague, Netherlands

In September 2025, The Hague, renowned as the international city of law, politics, and peace,  welcomed a new species to the world. COFE+, the world’s first fully intelligent robot café upgraded to its 6th generation, officially launched its operations in the Netherlands, marking a new milestone for Chinese artificial intelligence technology on the international stage. Independently developed by Shanghai Hi-Dolphin Robot Technology Co., Ltd., this  top robot coffee brand has quickly captured media and consumer attention with its disruptive innovations. It once again demonstrates the strength of China’s robot coffee maker factory ecosystem. In the interviews, it was revealed that Shanghai Hi-Dolphin Robot Technology Co., Ltd. is a leading robot cafe supplier, repeatedly honored with leading international awards, including the

Leave Message

Please send us request and we will reply to you within 24 hours.

CONTACT US