COFE+ debuts the world’s first 6th-generation fully intelligent coffee robot, setting a new benchmark for the entire industry. Unlike traditional automated machines, COFE+ integrates advanced robotics, AI-driven precision, and the craftsmanship of champion baristas to create a seamless experience, resulting in beverages that exceed the standards of world-class specialty cafés. With over 100 patents, international certifications, and multiple recognitions as one of the top robot barista suppliers, COFE+ has positioned itself as a trusted global brand, reshaping the café industry.
Over the past few years, COFE+ has rapidly expanded to more than 50 overseas markets, earning endorsements from governments, Fortune 500 companies, and major cultural and commercial landmarks. This expansion highlights not only its technological leadership but also its status as a pioneer among exporters of robot coffee, bridging technology from Asia to Europe, the Americas, and beyond.
As the flagship of robot coffee China, COFE+ has redefined what intelligent retail looks like: ultra-compact kiosks with long lifespans, unmatched consistency, and the ability to serve diverse international consumer bases with minimal labor input.
Challenges in International Markets
While COFE+ has achieved rapid international success, it faces complex challenges familiar to all global robot barista suppliers. Consumers and partners expect flawless operations, and even brief downtime can damage trust and profitability. Meeting these demands requires not just advanced engineering but also robust global support systems.
Each region brings unique requirements. Currency formats, local payment methods, and consumer habits vary dramatically across continents. Adapting to these differences is a significant undertaking for exporters of robot coffee, as a one-size-fits-all model cannot deliver consistent customer satisfaction worldwide. Beyond technology, cultural preferences, from taste profiles to serving styles, demand careful localization.
Technical support presents another layer of complexity. With deployments across North America, Europe, the Middle East, and Asia-Pacific, COFE+ must ensure consistent service quality despite geographical distances. Local operators often lack experience with advanced robotic coffee systems, creating training barriers. To address this, COFE+ must provide scalable solutions, such as remote diagnostics, multilingual virtual assistants, and structured operator training programs, to ensure smooth operations in diverse markets.
COFE+ Solution: Dual-Protection System
The COFE+ 6th-generation coffee robot machine introduces a groundbreaking dual-protection system, a unique “double design” concept engineered to guarantee uninterrupted operations for businesses worldwide. Unlike conventional machines, which often struggle with single-point failures, COFE+ integrates redundancy into every critical function, setting a new benchmark for reliability among robot barista suppliers.
1. Dual Ordering Screens
Two independent ordering screens (left and right) ensure seamless customer service. Even if one malfunctions, the other remains fully functional, eliminating downtime and securing consistent revenue flow.
2. Dual Cup Dispensing System
With dual cup dispensers, COFE+ prevents service interruptions caused by cup jams or dispenser failures. This innovation reflects the expertise of leading exporters of robot coffee solutions, focusing on both stability and customer experience.
3. Dual Cup Sorting Systems
Two sorting systems guarantee flawless cup management. This dual-track design ensures smooth operation during peak hours and maintains efficiency across different environments, from shopping malls to airports.
4. Dual Kitchen Modules
The kitchen module design separates coffee, milk tea/matcha, and chocolate production into three independent systems. If one module requires maintenance, the others continue producing drinks without delay. This modular approach is a hallmark of advanced robot coffee China engineering, showcasing how precision and flexibility can coexist.
5. Dual Ordering Modes
Customers can order remotely via mobile mini-programs or on-site through interactive screens. This flexibility eliminates physical barriers and offers true “zero-distance” convenience.
6. Dual-Currency Acceptance System
COFE+ is the only robotic café system globally that natively supports both local and foreign currencies. This makes it ideal for international hubs such as airports, train stations, and global business centers.
After-Sales Support System
1. Installation & Training
When customers first receive a COFE+ coffee robot machine, a certified engineer is dispatched locally at no additional cost to handle installation, testing, and hands-on training. This approach not only accelerates the start of operations but also ensures that teams overcome learning barriers quickly. By reducing downtime caused by unfamiliar procedures, COFE+ provides practical value that distinguishes it from many other robot barista suppliers in the global market.
2. Fault Handling
In daily operations, almost 90% of technical issues, whether caused by improper human operation, sudden power outages, network interruptions, or electromagnetic interference, can be resolved simply by restarting the COFE+ unit. In fact, most cases don’t even require on-site support, as a remote mobile restart is often enough to bring the system back online within minutes.
3. Spare Parts Strategy
For the rare situations where physical damage to parts occurs, such as breakage or deformation, COFE+ provides every customer with a spare parts toolkit at the time of purchase. Each part is clearly labeled, and replacements can be handled by a local electrician with step-by-step remote video guidance. This ensures that the machine can quickly return to service without long delays. To further guarantee reliability, we remind our partners annually to restock spare parts at cost price, securing continuous operation at minimal expense. As a pioneer of robot coffee China, COFE+ designs every detail of our service with global business continuity in mind.
4. Global Engineers Inspections
At COFE+, after-sales care doesn’t stop once the machine is delivered. Every year, our certified engineers embark on global inspection tours, visiting every continent to ensure that our coffee robots continue running at peak performance. With the rapid growth of our international customer base, it has become common for our engineers to return to the same country multiple times a year. When installing new machines, they often take the opportunity to visit nearby customers, carrying out preventative maintenance, fine-tuning performance, and strengthening long-term partnerships. This proactive approach not only reduces downtime but also builds trust with operators worldwide. It’s one of the reasons why COFE+ stands out among robot barista suppliers, offering not just technology but a truly reliable service ecosystem that customers can depend on.
Results & Impact
COFE+ achieves unmatched uptime and customer satisfaction on a global scale, making it one of the most trusted names among robot barista suppliers. With its 6th Generation fully intelligent robot barista, every cup is served in just 50 seconds, consistently delivering champion-level taste that delights customers across shopping malls, airports, hotels, and offices.
Designed for over 10 years of operation and more than 500,000 cups, COFE+ reduces operational risks and long-term maintenance costs while eliminating staff, training, and wage expenses. Its IoT-driven platform allows remote monitoring and recipe management, ensuring partners enjoy both flexibility and reliability. Already trusted by 1,000+ global partners in 50+ countries, COFE+ has become a true benchmark for innovation and efficiency in robotic coffee retail.
Conclusion
COFE+ sets a new international standard for after-sales service in the robotic coffee industry. Its dual-protection design, premium European components, and global service network provide partners with unmatched security and long-term stability.
For international businesses and exporters of robot coffee, COFE+ proves how advanced solutions from robot coffee China can integrate seamlessly into global markets. Backed by 100+ patents, 1000+ partners, and 50,000+ hours of proven performance, COFE+ ensures reliability, efficiency, and sustainable growth, making it the first choice for partners worldwide.
About Hi-dolphin:
Shanghai Hi-Dolphin Robot Technology Co., Ltd. was established in Shanghai in January 2018. It is an AI technology company with core R&D capabilities, superior operating technology, and a strong sales network. Its main business focuses on utilizing artificial intelligence technology to address the issue of unattended freshness in the food and beverage industry.
After rigorous inspection and evaluation by the food safety expert group of domestic and overseas supervision, Shanghai Hi-Dolphin Robot Technology has obtained 50+ officially recognized certifications, meeting the global standards of 20+ developed countries.