With the continuous advancement of technology, more and more travelers are flying across airports for business and personal reasons. In the fast-paced environment of air travel, a refreshing cup of coffee has become an essential part of the airport experience. However, during busy early mornings or evening peak hours, travelers often have to wait in line for more than 15 minutes just to get a cup of coffee. Human baristas struggle to keep up with demand, leading to long queues and poor customer experience.
This challenge is one of the biggest headaches for airport operators. Today, an increasing number of airports are introducing robot baristas to completely transform the coffee experience. As a leader in robot coffee airport solutions, COFE+ is at the forefront of this airport service revolution.
As a premium smart coffee robot brand, COFE+ has successfully deployed automated coffee stations in airport terminals around the world, helping airports enhance customer satisfaction while solving key issues such as speed, stability, and labor shortages. With its advanced capabilities in robot coffee making, COFE+ represents the new generation of high-quality robot barista technology.
COFE+ offers automated coffee solutions tailored for airport operations, with four major advantages:
1. Fast Cup Delivery to Alleviate Peak-Time Pressure
Unlike traditional human-run coffee counters that often get overwhelmed during peak hours, COFE+’s robot baristas deliver coffee with unmatched consistency and speed. Each machine can produce a standard cup in under 60 seconds, with a daily output capacity of over 1,000 cups during busy periods. One refill can cover up to 300 additional cups, helping to effectively reduce customer wait times and improve flow management.
2. 24/7 Operation Without Human Shifts
COFE+ operates around the clock, 24/7, without the need for human staff scheduling. Whether it’s a red-eye flight or an early morning departure, the robot barista continues to serve passengers reliably. This is particularly valuable for international transit hubs and high-traffic airports.
3. Smart Ordering for Greater Convenience
Travelers can place orders via touchscreen or mobile app by scanning a QR code—ideal for ordering while waiting in line at security or baggage check. By the time they reach the gate, their coffee is ready for pickup. The system also allows full drink customization (strength, sweetness, temperature), offering over 50 beverage options including espresso, tea-coffee fusions, matcha lattes, mochas, and flavored milk drinks. Latte art is also available, with the ability to upload personal images for customized foam art, offering a memorable and tech-savvy experience.
4. Compact Footprint + Seamless Integration + Low Maintenance
With a small footprint of only 2.5 sqm, COFE+ robots can be placed near gates, waiting lounges, and baggage areas. The machines integrate seamlessly with airport POS systems, loyalty programs, and payment gateways, enhancing operational ease. Thanks to modular design, daily maintenance takes only 15 minutes, with a lightweight restocking process.
COFE+ robot coffee airport cases in operation:Shanghai Hongqiao International Airport
COFE+ has been installed in the busy terminals of Shanghai Hongqiao International Airport, one of China’s major aviation hubs. Positioned in high-traffic waiting areas, it provides travelers with fast and intelligent coffee options, becoming a “morning essential” before departure.
Kuala Lumpur International Airport, Malaysia
Located in one of Southeast Asia’s busiest transit hubs, the COFE+ robot barista has gained strong popularity with its fast output and user-friendly operation.
Penang International Airport, Malaysia
The installation at Penang showcases COFE+’s flexible deployment and localized adaptation, becoming a popular coffee stop near departure areas.
Xishuangbanna Gasa International Airport
At Xishuangbanna Airport, known for heavy tourism traffic and hot, humid weather, COFE+ demonstrates its ability to operate reliably in demanding climate conditions, meeting the needs of travelers for both quality and speed.
COFE+ — Enabling the Smart Transformation of Airport Coffee Service
COFE+ is not just about robot coffee making—it’s about transforming how airports deliver coffee with speed, hygiene, and automation:
Consistent Quality: Every cup is made to spec, ensuring reliable taste without human error or fatigue.
Hygiene-First Operation: Fully contactless coffee preparation, combined with auto-cleaning systems, enhances post-pandemic hygiene standards.
Reduced Labor Costs: Perfect for airports facing labor shortages, COFE+ reduces dependency on hard-to-find staff and minimizes cost fluctuations.
Data-Driven Efficiency: The backend system monitors cup output, user preferences, and inventory, empowering airports to make smarter F&B decisions.
FAQs – Common Questions About COFE+ Airport Coffee Robots
Q: How many cups can the robot coffee machine serve per day?
A: A single COFE+ robot can deliver 800–1,000 cups per day, maintaining peak efficiency even during high-traffic periods.
Q: Can travelers customize their drinks?
A: Absolutely. COFE+ supports full customization of flavor, sweetness, milk type, and more. The interface is available in over 40 languages, with support for 3 local languages for each location.
Q: Is the installation complex? Does it require an external water supply?
A: Installation is quick and simple. COFE+ offers an optional self-contained water and power system, making it adaptable to any terminal layout.
Q: How is the robot cleaned and maintained?
A: The machine includes an auto-cleaning system and standardized components. Airport staff only need to refill ingredients and conduct basic cleaning every day.
Airports are not only transit points for travelers — they are also key touchpoints for experiencing brand service and technological innovation. The robot barista services offered by COFE+ are redefining airport coffee operations with a new standard of efficiency, quality, and intelligent automation.
About Hi-dolphin:
Shanghai Hi-Dolphin Robot Technology Co., Ltd. was established in Shanghai in January 2018. It is an AI technology company with core R&D capabilities, superior operating technology, and a strong sales network. Its main business focuses on using artificial intelligence technology to solve the unattended freshness in the food and beverage industry.
After rigorous inspection and evaluation by the food safety expert group of domestic and overseas supervision, Shanghai Hi-Dolphin Robot Technology has obtained 50+ officially recognized certifications, fitted with the global standard of 20+ developed countries.